SPARE PART Argos issues safety warning over chairs after legs keep breaking off

Listen to this article

Sitting down on one of the retailer’s Hygena Angel Chairs could be more hazardous than you think

ARGOS has warned customers to stop using a range of its chairs, which could break when sat upon.

Sitting down on one of the retailer’s Hygena Angel Chairs, which cost almost £250 each, could be more hazardous than you think.

ARGOS

Shoppers who purchased the Hygena Angel Chair between December 1 2016 and July 13 2017 are being advised to stop using the chair immediately

*Three different models of chairs are affected by the recall*

Argos said customers should “immediately stop” using the affected range as, in a small number of cases, the glue which holds the chair legs together is failing and may cause the whole seat to break.

The retailer is providing replacement legs with an updated design as precautionary measure.

Shoppers who bought the Hygena Angel Chair, between December 1 last year and July 13 2017, are asked to order replacement parts online for home delivery, free of charge.

Three different models are affected by the recall: Pink: (catalogue number 487/5657), Yellow: (number 497/1094) and Blue (453/7799).

A product recall notice on the Chartered Trading Standards Institute’s website, said: “We have identified a safety concern where, in a small number of cases, the glue which holds the chair legs together is failing and causing the chair to break.

“As a precaution, we are providing replacement legs with an updated design which has improved their strength. These can be ordered online for home delivery, free of charge. Full instructions will be included, as will four replacement bolts.”

A spokesperson for Argos told the Sun Online: “The safety of our products is a priority. We’re contacting a small number of customers to make them aware of an issue with the Hygena Angel Chair. In a very small number of cases, the chair legs have broken.”

To order replacement legs you’ll need to click on this link, and enter your chosen delivery address.

The parts should then be sent out within two to three working days for customers living in the UK or four to five days for those living in Ireland, free of charge.

Argos has also set up a free helpline for customers with any queries 0345 6402020 (UK) or 1800 535091 (ROI).

What are your rights if a safety warning or recall is issued on a product?

Last year, Argos recalled hundreds of Fisher-Price child car seats following concerns over safety.

At the time, three different models were affected by the recall, after restraints were found to have fallen short of test requirements.

More recently, Argos Ireland recalled a batch of fan heaters due to “an electrical shock and burn risk for users”.

RECALL RIGHTS What are your rights if a safety warning or recall is issued on a product?

Recalls are essentially an important means of protecting consumers from dangerous goods.

When consumers read about product recalls they will usually be safety alerts issued by a manufacturer or a retailer following the discovery of a concern with a product.

Sadly, there’s no central database that lists all the recalls across the UK.

By Zlata Rodionova, Digital Consumer Reporter
18th December 2017, 9:57 amUpdated: 19th December 2017, 1:57 am